When it comes to providing the highest quality day care we believe that working closely with parents makes life easier for you and your child.
In practical terms we suggest that your initial choice of nursery is made well in advance of the date of your return to work.
This is to help you feel confident in the choice of setting and to be assured of a space on the days and times that you and your child will need. Wherever possible we try to be flexible in meeting differing working patterns as we appreciate that modern work patterns continue to evolve.
It is also important at this early stage to provide detailed information about your child’s needs, likes, dislikes, comforters, family words or anything else you think is significant to the nursery.
It’s the small details which are part of daily life for you (such as a family name, favourite comforter or specific toilet procedure), which when utilised by nursery team’s in your absence make a great deal of difference to your child, bringing comfort and familiarity.
There are no hard and fast rules to settling in at nursery — every child is different and we make sure that their specific needs are catered for.
We encourage all parents to take advantage of our settling in sessions where you and your child get the opportunity to familiarise yourselves with the nursery and the team who will be looking after you.
The time and number of these sessions can fit around your needs and can be arranged through discussion between you, the nursery manager and the wider team.
Your child will have a Key Person who will, wherever possible, manage your child’s personal care, plan for their developmental needs and be a direct contact point for you.
Our team provide daily written and verbal feedback every six to eight weeks and will invite you to stay a few minutes longer than normal to look at your child’s Learning Journey. This is very informal and helps key staff to develop their understanding of your child.
Each of our nurseries also has an ‘open door’ policy for parents which means you can pop in any time you like or telephone to see how your child is getting on.