Quicklinks
How to choose the right nursery »
Preparing for your child’s first day at nursery »
How to choose the right nursery
- Official guidance to help you make the right childcare decision.
- Lifestyle needs – Location, Opening Hours, Meals and Snacks, Dietary requirements.
- Questions to ask
- Remember you are the customer
Official guidance to help you make the right child care decision
Ofsted inspections are carried out at all nurseries and the reports are available on-line for any interested party to see. The individual nurseries should also be able to provide you with a copy if you haven’t had the opportunity to view your own. www.ofsted.gov.uk
Be aware of what areas the nursery received their lowest gradings in and ask them what they’re doing to improve on these areas. If the Ofsted report was more than 12 months ago then all the changes should have been implemented, a lack of responses to Ofsted’s suggestions demonstrates that the nursery is not improving fast enough.
Lifestyle needs
Location
The location of the nursery can be more important for some parents than others. For working parents you may want to consider whether a nursery closer to home or work better matches your requirements, for example if you know you have to work late and the nursery shuts at 6 pm you might be better selecting one nearer work so that you will always be able to pick your child up on time. If your child is going to be attending nursery for their social and development needs as opposed to your work requirements one nearer home or that feeds into their infant school may be more appropriate as they will see familiar faces and start to make friends with the other children helping their transfer into school.
Opening times
Most nurseries offer the core hours of 8 am – 6 pm but some may open earlier in the morning and stay open later in the evening. Consider what best suits your lifestyle, whether you only want half day or full day sessions.
What flexibility is there to increase or decrease the number of sessions? Do they offer ‘emergency’ extra sessions, for example if you have to stay late for a meeting or if you’re feeling unwell and think that your child will have a better day in nursery than at home with you.
Meals and snacks
Check what meals and snacks are provided; would it be easier to extend your child’s session slightly so that they have an additional snack if you’ll be rushed when you get them home? Do they offer breakfast so that you don’t have to wake your child up earlier to fit it in before you leave for work if you have an early start?
Dietary requirements
Does your child have any religious, cultural or medical requirements that need to be taken into account? Will the nursery be able to cater for them? Can they demonstrate how they ensure that children are not offered the wrong food by mistake? If it’s a medical reason what training do staff have for dealing with medical emergencies such as nut allergies?
Essential questions to ask (and don’t be afraid to take the list in!)
- How many of the staff are qualified, and what qualifications do they have? The more staff that have an NVQ Level 3 the better.
- Is there a qualified teacher in charge of the education provision? For many of the larger nursery groups this may be done at Central Level as opposed to individual nurseries but still check whether a qualified teacher has had direct input into the education provision.
- Medical Training and First Aid - Ask how many staff have received medical and first aid training and to what level. Government requirements are for the room supervisor to have completed certain first aid courses as well as the nursery manager and a dedicated team member trained to a higher level available at all times within the nursery.
- What is staff turnover like? How long do staff tend to stay with the company? Consistency in staff and familiar faces will help your child to settle in quicker so its important that staff turnover is low.
- Check whether staff get regular time away from the children for curriculum planning, management supervision, feedback on their performance, discussing the children’s welfare, etc, etc. How much time are they given and are the ratios maintained while they have this time?
- Will your child have a key person? How many children will that key person look after?
- What happens when the carer is off sick or on holiday?
- How often do the children get chance to play outside?
- What about the babies who can’t walk yet?
- It’s a requirement for all members of staff to have a Criminal Record Bureau check, confirm how many have been completed and ask them if they can prove this.
- Find out when their last health and safety inspection was and ask what rating the nursery received.
Remember you are the customer!
Once you’ve selected your nursery there are certain things you can do to help your child settle in, for full details see our settling into nursery guide.
If at any point you’re unhappy with the care your child is receiving or the information that you’re being given ask to speak to the child’s key person, the room supervisor or the nursery manager if the first two can not resolve the issue. Remember this will be an anxious time for you, probably more than for your child and its important that you feel reassured about the care that your child is receiving, especially if they are very young and not able to communicate themselves.
As a parent you will often have to make decisions that balance what is best for your child, yourself and the rest of your family, such as whether to return to work, and which nursery to select. You can only make what you believe is to be the right decision, although you need to look through all the factual information, ask for references, speak to friends and family with children in nurseries, etc, etc ultimately the decision is yours and you have to trust your instinct as well. What feeling did you get when you first walked into the nursery, did the staff greet you well, did the children look happy and engaged in what they were doing, were there the right ratios in the rooms?
Preparing for your child’s first day at nursery
You have made your big decision and chosen the nursery that suits your family’s needs, so what’s next?
- Although you may view your child’s first day at nursery as a daunting experience be assured that our nursery nurses are experienced at helping you and your child settle in. There are some tips below on how to make this an enjoyable time and as easy as possible for both you and your child.
In the run up
- We will contact you to arrange a few short visits to the nursery. These visits will enable you both to establish a positive relationship with the nursery team.
- During your settling-in session, you will meet your child’s Key Person. This is the individual who will guide you through the settling in process, they will also be responsible for your child’s development and welfare and will be your main point of contact at the nursery.
- In the weeks prior to the ‘big day’ talk to them about the new journey they are about to embark on, mentioning all the new and exciting things they will be doing. Even babies will pick up on the positive messages you give about this transition.
- We will ensure there is a two-way communication between you and the nursery. We request that you provide us with details of your child’s requirements and preferences prior to their first visit. This means that their Key Person will then be equipped with the knowledge to ensure they can welcome and settle your child into nursery life with all the information you have offered. No question is ever a silly question and we encourage families to take an active role in nursery life.
- kidsunlimited have an open door policy and should you wish to come and spend some time in nursery with your child, you are always welcome.
- Read books about ‘the first day’ with your child to prepare them for the experience. ‘My First Day at Nursery’ by Becky Edwards and Anthony Flintoff and ‘Maisy Goes to Playschool’ are two that have been tried and tested by some of our parents.
- If this is the first time your child is going to be separated from you, you could help them prepare by spending short periods of time apart in the run up to their first day.
On the day
We will spend quality time getting to know your child on their first day, providing relaxed opportunities for them to choose what they play with, observing what makes them tick, their personality, likes and dislikes. This information is invaluable to your Key Person and helps them to plan experiences, activities, opportunities and games for your child.
Try not to be too anxious about leaving your child if he or she is crying. Our staff are experienced in dealing with these situations and have strategies to help them. We are always happy to arrange extra settling-in sessions if either you or we feel they would be beneficial. With a smile clearly explain that you will see them later. Aim not to prolong the goodbye, as hard as this maybe, trust us, it is better for your child, they can then focus on getting on with their day.